Privacy Policy

Who we are and what this policy covers

This privacy policy explains how Advance Hair and Aesthetics (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit advancedhairaesthetic.com (the “website”), contact us, or request an appointment online.

Advance Hair and Aesthetics is located at 3901 NW 79th Ave, Suite 224, Doral, FL 33166.

This policy applies to information collected through the website and related communications, such as calls, texts, and contact form messages. Information you share with our providers as part of your care at the clinic is handled according to applicable medical privacy laws and may be covered by separate notices provided to you at the clinic.

By using the website, you acknowledge the practices described in this policy. If you do not agree with them, please do not use the website.

Information we collect

Information you provide

• Contact form details: your full name, phone number, email address, and the service you are interested in.
• Appointment requests: the service and time you select, along with the contact details and consent you confirm when booking online.
• Communications: information you share when you call, text, or otherwise contact us.

Please do not include diagnoses, medication lists, treatment photos, or other sensitive health information in the contact form.

Information collected automatically

When you visit the website, certain information may be collected automatically, such as:

• IP address and approximate location derived from it
• Browser type, device type, operating system, and language settings
• Pages viewed, time spent on the website, and the page that referred you

Information from service providers

We may receive information from service providers that support the website, such as our online scheduling provider, when you book an appointment.

How we use information

We use the information we collect to:

• Respond to your questions and requests
• Schedule, confirm, and manage appointments
• Communicate with you about your inquiry or visit
• Operate, maintain, and secure the website
• Understand how visitors use the website so we can improve it
• Comply with legal obligations and protect our rights

Information submitted through the contact form is used only to respond to your inquiry and manage scheduling.

Cookies and similar technologies

The website may use cookies and similar technologies to make the site work, remember preferences such as your language, and understand how the site is used.

Third-party tools embedded in the website, such as the online booking widget and maps, may set their own cookies or collect information under their own privacy policies.

You can control or delete cookies through your browser settings. If you block cookies, some features of the website may not work as intended.

How we share information

We do not sell your personal information. We share information only in the following situations:

• Service providers: with companies that help us run the website and communicate with you, such as website hosting, online scheduling (Workee), and maps (Google Maps). These providers process information on our behalf or under their own privacy policies.
• Legal requirements: when required by law, regulation, legal process, or a valid government request, or to protect the rights, safety, or property of our patients, our team, or others.
• Business changes: in connection with a merger, sale, or transfer of the practice, subject to applicable law.
• With your consent: in any other situation where you have asked or agreed that we share your information.

Health-related information and photos

The website is not designed to collect detailed medical information. We ask that you share health details only with our providers during a consultation, not through the contact form, email, or text.

The service you select when contacting us or booking may relate to your health or appearance. We treat this information with care and use it only to respond to you and arrange your visit.

Before-and-after photos, testimonials, and reviews are shown on the website only with the consent of the person concerned. If your photo or words appear on the website and you would like them removed, contact us using the details below.

Data retention and security

We keep personal information for as long as needed to fulfill the purposes described in this policy, unless a longer period is required or permitted by law.

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• Access, correction, and deletion: depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct it, or ask us to delete it.
• Communications: you can ask us at any time to stop contacting you by phone, text, or email, either by following the opt-out instructions in a message or by contacting us directly.
• Cookies: you can manage cookies through your browser settings, as described above.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law.

Children’s privacy

The website is intended for adults. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-party websites and services

The website may link to or embed third-party websites and services, such as online booking, maps, review platforms, and social media. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will post the updated version on this page and revise the “Last updated” date above.

Contact us

If you have questions about this privacy policy or how your information is handled, contact us:

• Advance Hair and Aesthetics
• 3901 NW 79th Ave, Suite 224, Doral, FL 33166
• Email: marrondianellis@yahoo.com
• Phone: (305) 898-6897
• Hours: Monday to Friday, 9:30am to 5:00pm; Saturday and Sunday closed